Job description
If you have experience as a Service Desk Engineer and are looking for a new opportunity in Chandler's Ford, Deerfoot IT Recruitment wants to hear from you. Our client is seeking a full-time 1st Line Service Desk Engineer for their welcoming and collaborative team, and the role comes with a salary of £20,000 to £25,000 and excellent benefits.
As a 1st Line Service Desk Engineer, you will provide both reactive and proactive customer support. The role operates fully onsite, Monday-Friday. Office hours will be 8 am-6 pm, and the Service Desk team operates a staggered shift pattern to cover these hours.
If you were already in this 1st Line Service Desk Engineer role, here are some areas you would have been working in this week:
Managing and maintaining customer services in line with agreed Service Level Agreements
Providing both reactive and proactive customer support
Assisting in the improvement of and coaching department processes
Adhering to ISO9001 and ISO27001 compliance guidelines
To apply for this Service Desk Engineer role, you will need to be commercially aware when engaging with customers and members of the team. You must also be able to adhere to ISO9001 and ISO27001 compliance guidelines. In addition, you should be able to identify areas of breach, for example, reaction to incidents or threats, and assist in the improvement of department processes.
In return for your dedication, collaboration, and commitment, you'll receive a salary of £20,000 to £25,000 and a wide range of benefits, joining a welcoming and inclusive culture.
Please don't hesitate to get in touch with our Deerfoot IT Recruitment team today to apply and register your interest in this full-time Service Desk Engineer position in Chandler's Ford. We're looking forward to meeting you.
Deerfoot IT Resources Ltd is one of the UK’s leading IT Recruitment Agencies, trusted by many of the UK’s leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency in relation to this vacancy. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (1070906). Deerfoot is also climate positive in partnership with Ecology.
As a 1st Line Service Desk Engineer, you will provide both reactive and proactive customer support. The role operates fully onsite, Monday-Friday. Office hours will be 8 am-6 pm, and the Service Desk team operates a staggered shift pattern to cover these hours.
If you were already in this 1st Line Service Desk Engineer role, here are some areas you would have been working in this week:
Managing and maintaining customer services in line with agreed Service Level Agreements
Providing both reactive and proactive customer support
Assisting in the improvement of and coaching department processes
Adhering to ISO9001 and ISO27001 compliance guidelines
To apply for this Service Desk Engineer role, you will need to be commercially aware when engaging with customers and members of the team. You must also be able to adhere to ISO9001 and ISO27001 compliance guidelines. In addition, you should be able to identify areas of breach, for example, reaction to incidents or threats, and assist in the improvement of department processes.
In return for your dedication, collaboration, and commitment, you'll receive a salary of £20,000 to £25,000 and a wide range of benefits, joining a welcoming and inclusive culture.
Please don't hesitate to get in touch with our Deerfoot IT Recruitment team today to apply and register your interest in this full-time Service Desk Engineer position in Chandler's Ford. We're looking forward to meeting you.
Deerfoot IT Resources Ltd is one of the UK’s leading IT Recruitment Agencies, trusted by many of the UK’s leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency in relation to this vacancy. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (1070906). Deerfoot is also climate positive in partnership with Ecology.